Shipping policy

Shipping Policy

At Casakitten, we aim to deliver your order safely and reliably.

Processing time

All orders are processed within 1–3 business days.
Once your order has been processed, you will receive a confirmation email with tracking information when available.

Shipping times

Estimated delivery times depend on your location:

- European Union: 7–14 business days

- International: 10–20 business days

Please note that delivery times are estimates and may vary due to customs, holidays, or unforeseen delays.

Shipping costs

Shipping costs are calculated at checkout and vary by location:

- Netherlands: €4,95

- European Union / International: €9,95 – €12,95

Tracking

Most orders include tracking. Once your order has shipped, tracking details will be sent via email.

Customs & duties

For international orders, customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Delays & issues

If your order is delayed, damaged, or missing, please contact us at:
📧 casakittencontact@gmail.com
We’re happy to help.